Place Survey 2008/2009
About the Survey
The ‘Place Survey’ was carried out across all local authorities in England in the autumn of 2008 as part of new government requirements. The aim of the survey, which replaces the old Best Value Performance Indicator Residents Survey (last carried out in 2006), was to find out how well the different agencies, such as the councils, the police and NHS, are doing in delivering the services that matter to local residents, and whether things could be done differently in the future.
Key questions in the survey include residents’ satisfaction with their area as a place to live and how satisfied they are with the way the council and its partners run things. The survey also covers a range of other questions on topics such as information provision, local decision making and getting involved, respect and consideration, community safety and Anti-Social Behaviour, as well as more detailed questions on satisfaction with certain services, for example, public transport provision, libraries, refuse collection and household waste centres and parks and open spaces.
In Leicestershire county the survey was carried out jointly by Leicestershire County Council and the District Councils on behalf of Leicestershire Together and the district Local Strategic Partnerships (sample questionnaire). In Leicester City it was carried out by Leicester City Council on behalf of the Leicester Partnership (sample questionnaire).
In total just under ten thousand people across the city and county completed the survey.
Results
The headline results from the Leicestershire surveys (together with the results for all local authorities nationally) were originally scheduled to be made available by the Department for Communities and Local Government (CLG) in March 2009. However, this timetable was considerably delayed in order to allow the CLG and Audit Commission to complete detailed quality assurance work on the methodology prescribed nationally. This process was required as a result of new government guidance being released on standards for official statistics.
The CLG began the process of disseminating the findings in June 2009 when they published the results for the 18 Nation Indicators collected by the survey, plus some other headline findings, in the first release.
In September 2009 the CLG published the full set of results for all local authorities from across the country in their second and final release.
The local NI results are also summarised in the 'Leicestershire Summary' table below.
Now that all the national data has been released, detailed analysis reports for each area will soon be made available. Special topic or themed based reports are also planned and these reports will also be published on this website as soon as they are available.
Interactive Place Survey Results Comparison Tool
To allow for easy bench-marking, the full set results from the Place Survey are now available in a simple to use interactive format which allows the results to be viewed as maps, charts and tables. The tool allows users to compare the results of different areas filtering results by authority type, region, ONS Group, CPA Direction of Travel (2008) and CPA Star Rating. The final release results for Leicestershire county and all local authorities in England and can be access by following the links in the table below:
29/10/09 - UPDATE: The interactive tools have been updated with DCLG amendments to Q10 & Q11 headline results.
The amendments will mean that some authority grades (A to E) will have changed.
03/11/09 - UPDATE: The A to E grades within the interactive tools are calculated for the authorities defined in each tool and not across all authorities in both tools. This will mean that authorites that appear in both tools e.g. Leicester City may have different grades. The grading methodology is defined in the tools' metadata.
15/12/09 - UPDATE: The final release of Place survey data is now available via the table below where each section of the survey can be viewed by authority. The A to E grading is no longer tool specific and has now been adjusted so that the quintiles are calculated across all national authorities (Counties, Districts, Unitaries & Metropolitan Boroughs) that feature across both interactive tools.
National Indicators |
About Your Local Area |
Your Local Services |
Information, Local Decision Making, Getting Involved |
Respect and Consideration, Community Safety |
|---|---|---|---|---|
Place Survey - National Indicators – Leicestershire Summary Table
The Place Survey has been used to collect 18 of the 199 new National Indicators. The survey will be carried out every 2 years to monitor performance over time. The table below shows the 18 National Indicator (NI) scores from the Place Survey for Leicester and Leicestershire:
Blaby District |
Charnwood Borough |
Harborough District |
Hinckley & Bosworth Borough |
Melton District |
NW Leics District |
Oadby & Wigston Borough |
Leicestershire County |
Leicester City |
NI Description |
NI Definition |
||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Overall Base |
1,236 |
1,345 |
1,111 |
1,317 |
1,178 |
1,228 |
1,115 |
8,530 |
1,421 |
|||
NI 1 |
% of people who believe people from different backgrounds get on well together in their local area (Q18) |
Proportion of the adult population who say they 'tend to agree', or 'definitely agree' that their local area is a place where people from different backgrounds get on well. |
||||||||||
Base |
805 |
935 |
745 |
817 |
707 |
742 |
852 |
5,625 |
1,144 |
|||
Conf Int (+/-) |
3.1 |
3.5 |
3.1 |
3.3 |
3.4 |
3.8 |
3.3 |
1.3 |
3.2 |
|||
Score % |
85.8 |
81.3 |
84.9 |
81.8 |
82.9 |
74.9 |
82.9 |
82.1 |
76.2 |
|||
NI 2 |
% of people who feel that they belong to their neighbourhood (Q5) |
Proportion of the adult population who feel 'fairly strongly', or 'very strongly' that they belong to their immediate neighbourhood. |
||||||||||
Base |
1,187 |
1,274 |
1,076 |
1,251 |
1,112 |
1,162 |
1,047 |
8,113 |
1,313 |
|||
Conf Int (+/-) |
3.6 |
3.8 |
3.3 |
3.4 |
3.5 |
3.5 |
3.9 |
1.4 |
3.5 |
|||
Score % |
61.3 |
54.8 |
68.7 |
57.8 |
60.4 |
59.9 |
60 |
60.1 |
51.2 |
|||
NI 3 |
Civic participation in the local area (Q16) |
Proportion of respondents who said they took part in at least one of any of the activities listed in the last 12 months. |
||||||||||
Base |
1,174 |
1,288 |
1,057 |
1,248 |
1,135 |
1,164 |
1,044 |
8,116 |
1,319 |
|||
Conf Int (+/-) |
2.2 |
2.5 |
2.7 |
2.1 |
2.5 |
2.2 |
2.4 |
0.9 |
2.3 |
|||
Score |
9.8 |
12.6 |
16.4 |
10.2 |
15.3 |
10.5 |
9.9 |
11.9 |
12.5 |
|||
NI 4 |
% of people who feel they can influence decisions in their locality (Q13) |
Proportion of the adult population who agree that they feel able to influence decisions affecting their local area. |
||||||||||
Base |
1,026 |
1,124 |
968 |
1,068 |
987 |
1,009 |
916 |
7,099 |
1,165 |
|||
Conf Int (+/-) |
3.6 |
3.6 |
3.5 |
3.2 |
3.3 |
3.3 |
4 |
1.4 |
3.6 |
|||
Score % |
29.3 |
26.2 |
30.8 |
25.2 |
24.2 |
24.8 |
32.6 |
27.5 |
34.2 |
|||
NI 5 |
Overall/general satisfaction with local area (Q3) |
Proportion of the adult population who say they are 'satisfied', or 'very satisfied' with the area as a place to live. |
||||||||||
Base |
1,229 |
1,336 |
1,105 |
1,306 |
1,163 |
1,222 |
1,105 |
8,469 |
1,413 |
|||
Conf Int (+/-) |
2.3 |
2.7 |
2 |
2.7 |
2.5 |
2.7 |
2.9 |
1 |
3.1 |
|||
Score % |
88.7 |
84.9 |
91.4 |
79.7 |
84.9 |
80.3 |
82.5 |
84.6 |
71.8 |
|||
NI 6 |
Participation in regular volunteering (Q15) |
Proportion of respondents who volunteer at least once a week or less than once a week but at least once a month. |
||||||||||
Base |
1,100 |
1,226 |
1,024 |
1,159 |
1,050 |
1,088 |
964 |
7,637 |
1,122 |
|||
Conf Int (+/-) |
3.1 |
3.2 |
3.4 |
3 |
3.2 |
3.1 |
3.2 |
1.2 |
3 |
|||
Score % |
21.9 |
21.9 |
30.1 |
23.6 |
25.6 |
23.6 |
18 |
23.4 |
19.3 |
|||
NI 17 |
Perceptions of anti-social behaviour (Q24) |
Proportion of respondents with a high level of perceived anti-social behaviour . This indicator combines responses to seven questions about anti-social behaviour problems. |
||||||||||
Base |
1,173 |
1,309 |
1,080 |
1,268 |
1,139 |
1,187 |
1,085 |
8,245 |
1,301 |
|||
Conf Int (+/-) |
2.4 |
2.7 |
1.9 |
2.5 |
2.4 |
2.6 |
2.8 |
1 |
3.1 |
|||
Score % |
12 |
15.6 |
8.1 |
15.9 |
12.8 |
17.4 |
14.9 |
14 |
24.9 |
|||
NI 21 |
Dealing with local concerns about ASB and crime issues by the local council & police (Q26) |
Proportion of respondents who 'strongly agree' or 'agree' that the police and other local public services are successfully dealing with these issues in their local area. |
||||||||||
Base |
1,174 |
1,284 |
1,056 |
1,262 |
1,113 |
1,184 |
1,070 |
8,147 |
1,330 |
|||
Conf Int (+/-) |
3.3 |
3.3 |
3.2 |
2.9 |
3 |
3 |
3.5 |
1.2 |
3.1 |
|||
Score % |
27.5 |
25.2 |
26.2 |
22.1 |
21.9 |
24.9 |
27.1 |
25.1 |
27.4 |
|||
NI 22 |
Perceptions of parents taking responsibility for the behaviour of their children in the area (Q17) |
Proportion of respondents who 'agree' or 'tend to agree' that in their local area, parents take enough responsibility for the behaviour of their children. |
||||||||||
Base |
1,141 |
1,246 |
1,048 |
1,195 |
1,109 |
1,151 |
1,025 |
7,907 |
1,277 |
|||
Conf Int (+/-) |
3.4 |
3.5 |
3.6 |
3.2 |
3.4 |
3.1 |
3.6 |
1.3 |
3.4 |
|||
Score % |
28.9 |
29.8 |
42.3 |
30.2 |
34.2 |
25.8 |
29.2 |
31.2 |
34.3 |
|||
NI 23 |
Perceptions that people in the area treat one another with respect and consideration (Q19) |
Proportion of respondents who perceive people not treating one another with respect and consideration to be a 'fairly big problem' or a 'very big problem' in their area. |
||||||||||
Base |
1,090 |
1,216 |
1,017 |
1,174 |
1,047 |
1,094 |
997 |
7,646 |
1,275 |
|||
Conf Int (+/-) |
3.1 |
3.3 |
2.7 |
3.1 |
3.1 |
3.2 |
3.4 |
1.2 |
3.5 |
|||
Score % |
20.7 |
23.9 |
15.7 |
25.6 |
22.1 |
27 |
23.4 |
22.7 |
36.5 |
|||
NI 27 |
Understanding of local concerns about anti-social behaviour and crime by the local council and police (Q25) |
Proportion of respondents who 'strongly agree' or 'tend to agree' that the police and local council seek people's views about the anti-social behaviour and crime issues that matter in their area. |
||||||||||
Base |
1,187 |
1,301 |
1,067 |
1,273 |
1,126 |
1,196 |
1,074 |
8,233 |
1,365 |
|||
Conf Int (+/-) |
3.1 |
3.2 |
3.1 |
2.9 |
2.9 |
2.8 |
3.3 |
1.2 |
3 |
|||
Score % |
23 |
22.9 |
25 |
23.9 |
21.5 |
20.1 |
23.8 |
23.1 |
26 |
|||
NI 37 |
Awareness of civil protection arrangements in the local area (Q12) |
Proportion of respodents who feel 'very well' or 'fairly well' informed about what to do in the event of a large-scale emergency |
||||||||||
Base |
1,200 |
1,332 |
1,086 |
1,291 |
1,152 |
1,204 |
1,096 |
8,371 |
1,381 |
|||
Conf Int (+/-) |
2.2 |
2.4 |
2.4 |
2.3 |
2.4 |
2.3 |
2.6 |
0.9 |
2.6 |
|||
Score % |
10.3 |
11.1 |
12.5 |
13.1 |
13.5 |
12.4 |
12.6 |
12.1 |
17.1 |
|||
NI 41 |
Perceptions of drunk or rowdy behaviour as a problem (Q24) |
Proportion of respondents who stated that people being drunk or rowdy in public places was a 'very big problem' or 'fairly big problem' in their area. |
||||||||||
Base |
1,072 |
1,212 |
1,013 |
1,179 |
1,077 |
1,104 |
983 |
7,639 |
1,211 |
|||
Conf Int (+/-) |
3 |
3.3 |
2.8 |
3.1 |
2.9 |
3.2 |
3.5 |
1.2 |
3.5 |
|||
Score % |
18.4 |
23.5 |
17.5 |
26.2 |
20 |
26.2 |
24.4 |
22.4 |
32.6 |
|||
NI 42 |
Perceptions of drug use or drug dealing as a problem (Q24) |
Proportion of respondents who stated that people using or dealing drugs was a 'very big problem' or 'fairly big problem' in their area. |
||||||||||
Base |
887 |
1,047 |
901 |
1,011 |
965 |
928 |
840 |
6,566 |
1,097 |
|||
Conf Int (+/-) |
3.4 |
3.7 |
2.9 |
3.4 |
3.2 |
3.5 |
3.9 |
1.4 |
3.7 |
|||
Score % |
19.6 |
25 |
16.7 |
27.5 |
22.5 |
27.7 |
25.9 |
23.9 |
34.5 |
|||
NI 119 |
Self-reported measure of people's overall health and wellbeing (Q29) |
Proportion of respondents who said their health in general was 'very good' or 'good' |
||||||||||
Base |
1,220 |
1,329 |
1,090 |
1,279 |
1,150 |
1,193 |
1,099 |
8,367 |
1,396 |
|||
Conf Int (+/-) |
2.8 |
3.2 |
2.8 |
2.7 |
2.8 |
3 |
3.3 |
1.2 |
3.1 |
|||
Score % |
81 |
76.5 |
80.3 |
79.8 |
80.6 |
75.2 |
76.6 |
78.2 |
72 |
|||
NI 138 |
Satisfaction of people 65 and over with both home and neighbourhood (Q3 & Q4) |
Proportion of respondents aged 65 and over who said that they are 'fairly satisfied' or 'very satisfied' with both their home and the area. |
||||||||||
Base |
258 |
238 |
237 |
270 |
237 |
242 |
248 |
1,700 |
210 |
|||
Conf Int (+/-) |
5.3 |
5.9 |
3.7 |
5.5 |
4.8 |
5.8 |
5.3 |
2.1 |
7.3 |
|||
Score % |
86.6 |
86.7 |
93.6 |
83.8 |
89.4 |
82.8 |
87.6 |
86.9 |
77.6 |
|||
NI 139 |
The extent to which older people receive the support they need to live independently at home (Q21) |
Proportion of respondents who thought that older people in their local were are able to get the services and support they need to continue to live at home for as long as they want to. |
||||||||||
Base |
1,204 |
1,326 |
1,089 |
1,285 |
1,145 |
1,209 |
1,097 |
8,363 |
1,408 |
|||
Conf Int (+/-) |
3.3 |
3.4 |
3.4 |
3.1 |
3.3 |
3.3 |
3.6 |
1.3 |
3.2 |
|||
Score % |
29.3 |
28.1 |
34.6 |
29.8 |
33.3 |
35.2 |
33.4 |
31.6 |
31.5 |
|||
NI 140 |
Fair treatment by local services (Q20) |
Proportion of respondents who reported that in the last year they had been treated with respect and consideration by their local public services 'all of the time' or 'most of the time' |
||||||||||
Base |
1,010 |
1,097 |
917 |
1,053 |
953 |
1,012 |
945 |
6,977 |
1,241 |
|||
Conf Int (+/-) |
3.3 |
3.5 |
3.1 |
3.3 |
3.5 |
3.5 |
3.7 |
1.3 |
3.4 |
|||
Score % |
77.4 |
76.9 |
79.9 |
73.5 |
70 |
69 |
73.7 |
74.7 |
66.6 |
- Download the above table in Excel format (MS Excel, 29 Kb)
Further Information
For more information on the County and District Surveys visit: www.leics.gov.uk/haveyoursay/leics_place_survey.htm
e-mail: haveyoursay@leics.gov.uk or call Jo Miller on 0116 305 7341.
For more information on the Leicester City Survey visit: www.leicester.gov.uk/placesurvey
email: ppt.admin@leicester.gov.uk or call the Partnership Executive Team on 0116 252 8453