Accessibility Statement for Leicester-Shire & Rutland Statistics & Research

This accessibility statement applies to Leicester-Shire & Rutland Statistics & Research website.

This website is run by Leicestershire County Council. We want as many people as possible to be able to use this website. For example you should be able to:-

  • Zoom in up to 300% without the text spilling off the screen
  • Change colours, contrast levels and fonts
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).
  • View text transcripts of audio content of videos

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have disability. Please find other useful links below.

How accessible this website is

We know that some parts of this website are not fully accessible:

  • We chose the colours for the website from the Colour-Hex Web Safe Colours. Despite this, some colour and contrast levels may lead to unclear and unperceivable content.
  • There is no way to skip the repeated content in the page header when using a screen reader (for example, a 'skip to main content' option).
  • Some PDF documents are not fully accessible to screen reader software.

Adobe Acrobat® Portable Document Format (PDF)

Many of our links point to forms and publications in Adobe Acrobat® PDF. You can get tools and information to increase the accessibility of PDF documents from the Adobe website.

Feedback and Contact Information

If you need information on this website in a different format like, large print, braille, easy read etc:


Tel: 0116 305 5509

Or complete a Contact Us request

We'll consider your request and get back to you within 5 working days.

Reporting Accessibility Problems

We are always looking to improve the accessibility of our website. If you find any problems not listed above or think we are not meeting our accessibility requirements, please contact:

Business Intelligence Service, Room 300B, Leicestershire County Council, County Hall, Glenfield, Leicestershire LE3 8RA


Tel: 0116 305 5509

Or complete a Contact Us request

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical Information

Leicestershire County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Compliance Status

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • Some elements do not have sufficient colour contrast. For example, the homepage banner overlays. This fails WCAG 2.1 success criterion 1.4.3 Contrast (Minimum).
  • Skip to content options isn't available. This fails WCAG 2.1 success criterion 2.4.1 Bypass Blocks.

We are working with the website developers to resolve these issues.

  • Some PDF documents published after 23 September 2018 are not wholly accessible. We aim to have all PDF's published after 23 September 2018 changed by March 2021. If you would like a particular document in an accessible format, please contact us using the details above.

Content that’s not within the scope of the accessibility regulations

  • Some older PDF documents are not fully accessible to screen reader software. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.

Accessibility testing

This website was last tested on 3 September 2020. We did our own testing using the Lighthouse accessibility and WAVE automated tools. We also conducted manual testing exercises.

We tested a number of pages that included a wide range of functionality (including online forms) on our main website platform, available at

What we're doing to improve accessibility

We will:

  • work on making all our PDF's published after the 23 September 2018 accessible.
  • regularly review the accessibility of this website with automated and manual testing.
  • review any issues reported by users of the website.
  • work with our developer to make improvements.

This statement was prepared on 11 September 2020.